Leslie Mental Health Service

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Privacy Policy

Last Updated:  09 / 05 / 2024

1. Introduction

Welcome to Leslie Mental Health Services (“LMHS”). We are committed to protecting your privacy and ensuring that your personal and health information is handled securely and in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://lesliementalhealthservices.com) and use our telehealth services.

2. Information We Collect

  • Personal Information: When you contact us via email at info@lesliementalhealthservices.com or through our contact form here, we may collect personal information such as your name, email address, phone number, and any other details you choose to provide.

  • Health Information: During telehealth appointments, we collect health-related information necessary for your care, including medical history, symptoms, treatment plans, and other relevant data.

  • Usage Data: We collect information about your interactions with our website, such as IP addresses, browser types, pages visited, and the dates and times of your visits.

3. How We Use Your Information

  • To Provide and Manage Services: We use your personal and health information to deliver telehealth services, manage appointments, diagnose conditions, and create treatment plans.

  • To Communicate: We may use your contact information to respond to inquiries, send appointment reminders, and provide updates about our services.

  • To Improve Our Services: We use usage data to analyze website performance, enhance user experience, and ensure the effectiveness of our services.

  • To Comply with Legal and Regulatory Requirements: We may use and disclose your information as required by law, including HIPAA, and to respond to legal requests and obligations.

4. Disclosure of Information

  • With Service Providers: We may share your information with third-party service providers who assist us with operational tasks such as IT services, billing, and telehealth technology. These providers are bound by confidentiality agreements and are required to safeguard your information in accordance with HIPAA.

  • For Legal Purposes: We may disclose your information to comply with legal requirements, respond to legal processes, protect our rights, or address health and safety issues.

5. Security of Information

We implement administrative, technical, and physical safeguards to protect your personal and health information. While we strive to protect your data, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access and Correction: You have the right to access and request corrections to your personal and health information. To exercise these rights, please contact us as outlined below.

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

  • Request for Deletion: You may request the deletion of your personal and health information, subject to legal and contractual obligations.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You can manage your cookie preferences through your browser settings, though this may affect your experience on our site.

8. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit information from minors. If we become aware of such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Thank you for trusting Leslie Mental Health Services with your personal and health information.

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